Returns & Exchanges
At Act+Acre, we want you to be completely satisfied with your scalp care journey; if a product isn't the right fit, we offer a 30-day return window for all orders placed through our website.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
2
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
3
Package Your Items
Securely pack the products in their original packaging and attach the prepaid label to the outside of the box.
4
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing